All sales of ceramic works are final.
Workshops are non-refundable, if you are unable to attend after registering for a workshop you can transfer your spot to another person. With at least one week notice we can try to fill your spot and offer a 75% refund, however this is not guaranteed.
We can not refund or make-up individual missed classes in a series.
Workshops & Firing
Sooki Studio is not responsible for any damage to the work due to poor construction of the piece, air bubbles, dampness or glazing defects due to glaze application, glaze fit or wrong glaze temperature. Please keep in mind that ceramics is a very unpredictable and fragile medium. While we ensure delicate handling of all pieces at the studio accidents can happen in a communal space. Sooki Studio is not responsible for any damage to work stored at the studio.
Any damage to the kiln or shelves caused by defects in the student’s work is the responsibility of the owner of the piece. $40 per half shelf and $75 per round shelf.
All costs involved in repair of kiln or replacement of shelves will be covered by the owner of the piece.
Sliding Scale Pricing on workshops
Sliding scale pricing is a tool for social equity. We use sliding scale pricing to make ceramics education accessible and affordable to all.
There are three tiers for pricing, when signing up for a workshop, please pay on the scale what feels right to you and your current finances. This is a trust based system, only you will know what feels comfortable and possible.
The high end of the scale is the true cost. If you are someone who can afford to pay this, please do, as this offsets the price for others, allowing us to create more affordable offerings.
There are a set amount of spaces available per tier to ensure that the scale is balanced and workshop costs are covered. If a tier is sold out it means that all those spots have been spoken for. An interest free payment plan is available for all workshops, breaking the workshop cost down to smaller payments over a longer period of time.
We do our best to ensure workshops are accessible and affordable. We are continuously improving our pricing system, please reach out if you have any questions or ideas you'd like to share.
All orders will be processed and be shipped within 2-4 days.
All orders will be shipped by USPS, UPS or DHL Express.
Shipping is calculated by quantity and weight of pieces.
All pieces are professionally packaged in order to best protect the item during shipping.
If your piece arrives damaged, please email me a photo within 48 hours so that I can arrange a replacement piece. Do not throw away the item or packaging.
Shipping within the USA is currently only available.
International shipping is not available at this time.
Local pick-up is available within the Greater Los Angeles. Please note that due to limited space, we am only able to hold pieces for two weeks maximum. The studio is located 15 minute east of Downtown.
If you select local pick-up upon check out, you will be contacted within 48 hours to arrange a pick-up time.
If an order is not picked up within a two week period, a storage fee of $10 per day for small pieces and $20 per day for larger pieces will be charged.
All ceramic pieces are microwave and dishwasher safe. I highly recommend hand washing your pieces to increase their longevity. If your piece becomes worn and dirty use a soft non-colored brush with a bit of baking soda to help bring new shine back.
Every piece is handmade and one-of-a-kind, resulting in variations in color and size. These subtle differences are what make each piece unique and truly handmade.
Listed dimensions are approximations.
Sooki Studio is located in Los Angeles, 15 minutes east of Downtown. You are welcome to purchase my work in person, purchase my work in person or come and learn about my process. To schedule a studio visit please email firstname.lastname@example.org