Policies
Shipping
All orders will be processed and be shipped within 2-4 days.
All orders will be shipped by USPS, UPS or DHL Express.
Shipping is calculated by quantity and weight of pieces.
All pieces are professionally packaged in order to best protect the item during shipping.
If your piece arrives damaged, please email me a photo within 48 hours so that I can arrange a replacement piece. Do not throw away the item or packaging.
Shipping within the USA is currently only available.
International shipping is not available at this time.
Returns
Due to the nature of my work all sales are final.
Care
All pieces are microwave and dishwasher safe. I highly recommend hand washing your pieces to increase their longevity. If your piece becomes worn and dirty use a soft non-colored brush with a bit of baking soda to help bring new shine back.
Disclaimer
Every piece is handmade and one-of-a-kind, resulting in variations in color and size. These subtle differences are what make each piece unique and truly handmade.
Listed dimensions are approximations.
Local Pickup
Local pick-up is available within the Greater Los Angeles. Please note that due to limited space, I am only able to hold pieces for two weeks maximum. My studio is located 15 minute east of Downtown.
If you select local pick-up upon check out, you will be contacted within 48 hours to arrange a pick-up time.
If an order is not picked up within a two week period, a storage fee of $10 per day for small pieces and $20 per day for larger pieces will be charged.
Sliding Scale Pricing on workshops
Sliding scale is a tool for social equity. I use sliding scale pricing to make ceramics education accessible and affordable to all.
When signing up for a workshop, please pay on the scale what feels right to you and your current finances. This is a trust based system, only you will know what feels comfortable and possible.
The high end of the scale is the true cost. If you are someone who can afford to pay this, please do, as this offsets the price for others, allowing me to create more affordable offerings.
Do you do studio visits?
Yes, my studio is located in Los Angeles, 15 minutes east of Downtown. You are welcome to purchase my work in person, purchase my work in person or come and learn about my process. To schedule a studio visit please email sookistudios@gmail.com
Do you take comissions?
Yes I do, please send over your ideas here.
More questions?
Email sookistudios@gmail.com to chat more.